皇冠假日酒店设计和建设标准手册.pdf

1999 Inter- Continental Hotels Grioup. All Rights Reserved. i Crowne Plaza Standards Manual Design and Construction Standards Crowne Plaza 皇冠假日酒店 标准手册 设计和建设标准 These Standards are the confidential and proprietary property of Inter- Continental Hotels Group. and may not be copied or distributed without consent. 这些标准具有保密性，版权归属洲际酒店管理集团所有，未经允许不能复制或传发。 1999 Inter- Continental Hotels Grioup. All Rights Reserved. ii I. INTRODUCTION, GENERAL NOTES AND OVERVIEW 介绍及概述 A. Statement of Purpose 2 目的陈述 B. Standards Organization 2- 4 标准体系 C. Design Philosophy 4- 5 基本设计原理 D. Market Philosophy 5 市场原理 E. Using the Design and Construction Standards 5- 7 设计和建设标准的使用 F. Design Review Process 7- 9 设计审核程序 G. Variances 9- 11 许可差异 II. FACILITY DESCRIPTIONS AND FUNCTIONAL RELATIONSHIPS 设施描述和功能关系 A. General Functional Relationships 13 总的功能关系 B. Guestroom Functional Relationships 14 客房功能关系 C. Guestrooms and Corridors 15- 63 客房和走廊 1. Guestrooms 客房 a Guestrooms, Suites 15- 24 and Club Floor Guestrooms 客房，套房和俱乐部楼层客房 b Guest Bathrooms 25- 34 客房卫生间 c Accessible Guestrooms 35- 44 残障人士卫生间 2. Guest Floor Corridors 客房楼层走廊 a Guestroom Corridors 45- 47 客房走道 b Club Floor Lounge Optional 48- 50 俱乐部楼层休息室（选项） c Guestroom Vending 50- 53 客房贩卖机 d Stairwells 53- 55 楼梯间 e Guest Laundry Optional 55- 57 客用洗衣房（选项） f Linen Rooms 57- 59 布草房 g Electrical / Telephone Room 59- 61 电力/电话间 3. Guestroom Area Interior Signage 61- 63 客房区域的室内标志牌 D. Public Areas 64- 96 公共区域 标准分享网 w w w .b z f x w .c o m 免费下载 1999 Inter- Continental Hotels Grioup. All Rights Reserved. iii 1. Public Area Functional Relationships 64 公共区域功能关系 2. Entry Vestibule 65- 67 入口门廊 3. Main Lobby 67- 69 主大堂 4. Public Elevator Lobbies 70- 72 公共电梯厅 5. Public Elevator Cabs 72- 74 公共电梯轿厢 6. Public Restrooms 74- 79 公共休息室 7. Gift Shop / Sundries 79- 81 礼品店/杂项 8. Swimming Pool Optional 81- 85 游泳池（选项） 9. Fitness Center 85- 92 健身中心 a Locker Rooms Optional 衣帽间（选项） b Toilets / Showers Showers Optional 厕所/淋浴房（淋浴房选项） c Sauna Optional 桑拿房（选项） d rcise Room 锻炼室 e Storage 储藏室 f Steam Room Optional 蒸汽房（选项） g Office / Attendant Optional 办公室/服务员（选项） h Massage Optional 按摩房（选项） 10. Game Room Optional 92- 93 游戏房（选项） 11. Public Area Interior Signage 93- 96 公共区域室内标志牌 E. Food and Beverage Facilities 97- 109 餐饮设施 1. Food and Beverage Area 97 Functional Relationships 餐饮区域的功能关系 2. Restaurants 98- 100 餐厅 3. Specialty Restaurant Optional 100- 103 特色餐厅（选项） 4. Lobby Bar 103- 106 大堂酒吧 5. Entertainment Lounge Optional 106- 109 娱乐酒廊（选项） F. Banquet Areas 110- 131 宴会厅区域 1999 Inter- Continental Hotels Grioup. All Rights Reserved. iv 1. Banquet Area Functional Relationships 110 宴会厅区域的功能关系 2. Prefunction Areas 111- 114 宴会厅前室 a Prefunction Corridors 前室走道 b Coat Check 衣帽间 c Registration Desk Optional 登记台（选项） d Public Telephones 公用电话 3. Business Center 114- 116 商务中心 4. Meeting Rooms / Banquet Rooms 116- 119 会议室/宴会厅 5. Ballroom Technical Panel Details 120 大宴会厅技术控制箱细节 6. Board Room 121- 123 董事会议室 7. Ballroom 123- 126 大宴会厅 8. Amphitheater Optional 127- 129 圆形阶梯讲堂（选项） 9. Food Service Corridors 129- 131 食物服务走廊 G. Registration Desk and Support 132- 146 登记台及服务支持 1. Registration Area Functional Relationships 132 登记台区域的功能关系 2. Front Desk 133- 140 前台 3. Front Offices 141- 144 前台办公室 a Management Offices 管理办公室 b Reservations 预定部门 c PBX 电话分机转换部门 d Work Area / Secretarial 工作区域/秘书处 e Safe Deposit 贵重物品保险库 f Bell Captain 服务员领班 4. Front Office Support 144- 146 前台办公服务支持 a Luggage Storage 行李储存 b Fire Control Room 消防控制室 c Valet Parking Optional 代客泊车（选项） 标准分享网 w w w .b z f x w .c o m 免费下载 1999 Inter- Continental Hotels Grioup. All Rights Reserved. v H. Administration 147- 154 行政区域 1. Sales and Administrative Offices 147- 149 销售和行政办公室 a Management Offices 管理部 b Sales and Catering Offices 餐饮销售部 c Food and Beverage Offices 餐饮部 d Conference Services 会议服务 e Secretarial Stations 秘书处 f Conference Room 会议室 g File / Copy / Mail Room 文案/复印/邮件室 h Pantry 餐具室 i Storage 储藏室 2. Accounting Offices 149- 152 会计部门 3. Computer Room 153- 154 电脑房 I. Back of House 155- 188 后台操作区 1. Back of House Functional Relationships 155 后台操作区的功能关系 2. Kitchen 156- 158 厨房 3. Storage 158- 160 储藏室 a Banquet Storage 宴会储藏室 b Food Storage 食品储藏室 c Liquor Storage 酒精饮料储藏室 d Miscellaneous Storage Audio/Visual, Landscape, etc. 杂项储藏室（影音视听，景观等） 4. Housekeeping 160- 163 管家部 5. Laundry 163- 165 洗衣房 6. Employee Locker Rooms 165- 167 员工更衣间 7. Employee Restrooms 167- 170 员工休息室 8. Employee Cafeteria 170- 172 员工餐厅 1999 Inter- Continental Hotels Grioup. All Rights Reserved. vi 9. Maintenance and Engineering 172- 174 维护及工程部 10. Service Elevator Cabs 174- 176 货梯轿厢 11. Back of House Corridors 176- 178 后台走廊 12. Purchasing / Receiving Office 178- 180 采购/收获部 13. Personnel Office 180- 182 人事科 14. Security Office Optional 182- 183 安保办公室（选项） 15. Receiving Area / Loading Dock 183- 186 收货区/装货平台 16. Mechanical / Electrical Rooms 186- 188 空调机房/电力房 J. Building Site 188- 196 建筑区域 1. On- Grade Parking 188- 189 地面停车场 2. Parking Garages 190- 191 停车场车库 3. Landscaping, Irrigation and Hardscaping 191- 195 软质景观，灌溉和硬质景观 4. Guest Entry 195- 196 客人入口 III. ARCHITECTURAL DESIGN CRITERIA 建筑设计标准 A. Building Image 198- 199 建筑物外观形象 B. Building Materials 199- 202 建筑材料 C. Life Safety 202- 206 人身安全 IV. ENGINEERING DESIGN CRITERIA 工程设计标准 A. Overview 208 概要 B. Mechanical 208- 235 空调系统 C. Electrical 235- 242 电力 D. Plumbing 242- 249 给排水管道 E. Life Safety 249- 258 人身安全 F. Vertical Transportation 258- 263 垂直运输 V. SYSTEMS CRITERIA 系统标准 标准分享网 w w w .b z f x w .c o m 免费下载 1999 Inter- Continental Hotels Grioup. All Rights Reserved. vii A. Computer Room General Notes Future 电脑机房概要（即将） B. Computer Systems Future 电脑系统（即将） C. UPS Future 不间断电源（即将） D. High Voltage Surge Suppressor Future 高压峰值抑制器（即将） E. Central Reservation System Future 中央定房系统（即将） F. Employee Paging Future 员工寻呼（即将） G. MATV Future 主天线电视（即将） H. Satellite / Cable TV Future 卫星/有线电视（即将） I. Security Future 安保系统（即将） J. Electronic Lock System Future 电子锁系统（即将） K. Audio / Visual Systems 264- 285 影音视听系统 L. Telephone 285- 290 电话 1999 Inter- Continental Hotels Grioup. All Rights Reserved. 1 SECTION I 第一节 Introduction, General Notes and Overview 介 绍 及 概 述 1999 Inter- Continental Hotels Grioup. All Rights Reserved. 2 Statement of Purpose 目的陈述 The purpose of the Design and Construction Standards for Crowne Plaza Hotels is to establish the acceptable standards for the architectural, engineering and systems design for hotels bearing the Crowne Plaza flag. The intent is not to create a standard design but rather one of quality and consistency. It will establish a defined level of guest expectation and a means to measure and maintain a basic level of quality at every Crowne Plaza Hotel. The intent also is not to limit architectural design solutions but to allow for freedom of design expression appropriate to each market while meeting overall corporate goals. 为 C r o w n e P l a z a 皇冠假日酒店写就的设计和建造标准是为使用 C r o w n e P l a z a 皇冠假日品牌的酒店设立建筑、工程和系统 设计的可接收标准。其目的不仅仅是设定一个标准设计从更深远的意义上来说是要建立同一品质和品牌的一致性。这个标准 将在每个 C r o w n e P l a z a 皇冠假日酒店确立一个连贯一致的宾客期望值、并用来衡量和保持每间皇冠假日酒店的同一品质水 准。当然，这并不是限制建筑设计解决方案，而是要求在满足公司总体目标的情况下，给设计表达以自由度来适合每个市 场。 These Standards are intended to be used for several purposes. For potential investors and owners of Crowne Plaza properties this document defines the commitment to quality of Crowne Plaza Hotels and Resorts. Architects and other design professionals can use this ination as a guide in the design process for the construction and renovation of Crowne Plaza properties. Franchisees can refer to this document to establish the scope of work required for the conversion of existing properties to the Crowne Plaza flag. And Crowne Plaza Hotels and Resorts will use these Standards for the uation of property compliance for the Architectural Design Review process. 这些标准用于以下几个目的。对于 C r o w n e P l a z a 皇冠假日酒店物业潜在投资者及业主来说，这份文件确立了对 C r o w n e P l a z a 皇冠假日酒店及度假村品质的要求。建筑师、专业设计人员在对 C r o w n e P l a z a 皇冠假日酒店物业进行建造和翻新的 设计过程中，都必须以这些资料作为指南。特许经营者要借鉴这份文件以确定将他们的物业挂牌转为 C r o w n e P l a z a皇冠假日 酒店所需的改造工程范围。C r o w n e P l a z a 皇冠假日酒店会在建筑设计评审阶段中使用这个标准来评估物业与品牌的相符性。 The goals and standards set forth in this document establish the minimum architectural and systems design parameters for Crowne Plaza Hotels. Building owners and their design professionals must meet or exceed these criteria. When specific design issues are not addressed, these Standards are to be used as a guide to establish design intent in order to develop innovative design solutions which meet or, as governed by market forces, exceed the intent of the Standards. This document also establishes the review process which will be an on- going collaboration between the property owner and Crowne Plaza Hotels and Resorts. 在这个文件里阐述的目标和标准是为 C r o w n e P l a z a 皇冠假日酒店建立建筑和系统设计的最低要求参数。酒店业主和他们的 专业设计者们必须满足或超越这些标准。当某些特殊设计问题未被涉及时，这个标准可以作为指南来确定设计理念以便深化 可以满足或按市场主导，超越本标准理念的创新的设计解决方案。本文件同时设定了需要业主和 C r o w n e P l a z a皇冠假日酒店 间持续协作的评审步骤程序。 Standards Organization 标准体系 The Design and Construction Standards for Crowne Plaza Hotels is one of four 4 Standards to be used in the design, construction and operation of a Crowne Plaza property. These four 4 Standards are as follows 皇冠假日酒店设计和建造标准是用于设计、建造及营运 C r o w n e P l a z a 皇冠假日酒店的四个标准之一。这四个标准如下 1. Design and Construction Standards 设计和建造标准 This document establishes the minimum architectural, engineering and systems criteria for construction, renovation or conversion of Crowne Plaza properties. 这份文件为 C r o w n e P l a z a 皇冠假日酒店新建、翻新和改造设立了建筑、工程和系统的最低标准。 2. Decor and FF a vicinity plan showing the site relative to surrounding points of interest such as airports, cultural centers, business office centers, tourist attractions, other hotels, etc.; and a basic program for the proposed structure including the total number of guestrooms and suites, the number of club floor guestrooms, the number and approximate square footage of each meeting space, the number and seat count of each restaurant and lounge, the proposed number of stories for the hotel, the approximate total building square footage and any other pertinent statistics. If available, schematic single line floor plans in 8- 1/2“ x 11“ to 11“ x 17“ at should also be ted. All such preliminary submissions shall be forwarded to The Vice President of Quality the second set will be kept as a record set by Crowne Plaza Hotels and Resorts. 第二稿，要求在扩初设计阶段末提交，或者在施工图大约 30％完成时提交。这包括所有楼层平面图，主要立面图，主要剖面 图和技术规范大纲。这些平面图和规范提供拟建建筑物完整的空间描述，它们的尺寸和功能关系，外部和内部的主要饰面材 料，结构体系，空调，电气及给排水力管道系统和项目的其他主要内容。这些文件要递交至The Vice President of Quality the second set of plans will be kept by Crowne Plaza as a record set. 新建和翻新/改造的室内设计文件审批需要提交两稿。初稿，包括工程范围内所有区域的家具饰面，织物和饰面的彩色样板。 另外还包括两套涉及施工范围的初步平装修及家具面图。Crowne Plaza 皇冠假日酒店将用二至三周时间进行审批。饰面样板 和一套带有加注的平面图将会归还；另一套平面图则由 Crowne Plaza 皇冠假日酒店归档保管。 The second submission shall include a full set of finish and FF doors on closets 4- 0“ wide or wider, shall have horizontal sliding doors. If mirrored closet doors are not provided, a full length framed mirror, minimum 18“ wide by 60“ tall, shall be provided elsewhere in the guestroom. 除了残障人士的房间所有的壁橱门都必须是镜门或油漆过的木制的百叶门。小于 4 英尺宽壁橱的门设置为 铰链式双开门；门宽大于 4 英尺的要用移门。如果没有镜门，那么在客房内的其它地方安装不小于 1 8 英寸 宽 6 0 英寸高加框的全身镜。 3. The minimum closet size shall be 22“ deep by 36“ wide. 壁橱最小尺寸为深 2 2 英寸宽 3 6 英寸。 1999 Inter- Continental Hotels Grioup. All Rights Reserved. 21 4. Closets shall have the same carpet and vinyl wall covering finishes as in the guestroom. 壁橱要用和房间内相同的地毯和聚乙烯基墙纸。 5. Provide irons, ironing boards and holders as follows 熨斗，熨板和其架子要求如下 a Irons Hamilton Beach Ultra Ease model 17208, or equal. 熨斗H a m i l t o n B e a c h U l t r a E a s e 1 7 2 0 8 型，或与之等同。 Note Irons shall have a safety switch that automatically shuts off the iron if it remains stationary for 15 minutes. 注熨斗要有安全电闸，这样如果持续 1 5 分钟没有使用熨斗会自动关闭。 b Ironing Boards Better Board B1011 by Elite, or equal. 熨板E l i t e 的 B e t t e r B o a r d B 1 0 1 1 ，或与之等同。 c Holder Rubbermaid model 2455, or equal. 架子R u b b e r m a i d 2 4 5 5 型，或与之等同。 B. Windows and Sliding Glass Doors 窗和玻璃滑门 1. Sliding windows and doors must have an auxiliary locking device above the reach of children. 滑动的窗和门必须在儿童触及不到的地方配置一个辅助锁扣装置。 2. Window stops are required to limit the opening to 4“ maximum unless local code dictates otherwise. 除非当地法规有其它的规定，窗扣要求限制最大开口宽度为 4 英寸 3. Floor- to- ceiling windows require crash bars or decals. 落地窗要求安装防撞杆或贴花纸。 C. Telephones 电话 1. Telephones and outlets shall be provided at both the desk and nightstand in all guestrooms. 在所有客房内的书桌和床头柜旁都要有电话及输出端口。 2. Each guestroom shall be provided with two separate telephone lines, and two, two- line telephones. 每间客房内要求有两条独立的电话线和两部双线电话. 3. All telephones shall have a built- in computer data port. 所有的电话都要有内置式电脑输入数据端口。 4. Telephones at all club floor guestrooms, accessible guestrooms and all suites shall be speaker phones. 在俱乐部楼层, 残障人士客房和所有套房内的电话应带有免提功能. 5. Refer to Crowne Plaza Technical Standards for additional requirements for telephones and telephone systems. 请参见 C r o w n e P l a z a 皇冠假日酒店技术标准中电话及电话系统的附加要求. D. In- Room Safes 房内保险箱 1. All guestrooms in resort locations are required to have in- room safes of a size sufficient to secure a lap top computer. Safes are recommended at all other locations. Provide El- Safe C Series model C- 20, or equal. 1999 Inter- Continental Hotels Grioup. All Rights Reserved. 22 度假村区域的所有客房都要求有一个能够容纳笔记本电脑的保险箱。（建议在其他区域也要有保险箱。） 型号为 E l - S a f e C S e r i e s C - 2 0 型, 或与之相等。 VI. Suite Upgrades 套房升级档次 A. Flooring 地面 1. The design of suites shall be distinguished from standard guestrooms. Entry foyer floors shall be stone or ceramic tile with a coefficient of friction of 0.6 or greater or wood. 套房的设计要区别于标准房的设计。门厅地面必须是石制、瓷砖（摩擦系数不下于 0 . 6 ）或木地板。 B. Bar/Pantry 吧台/备餐室 1. Presidential and Hospitality suites shall have a full size or undercounter refrigerator, double bowl sink, under counter ice maker and additional kitchen equipment selected by the food service consultant as required to provide full service catering. 总统及款客套房必须要有一个全尺寸或台下式冰箱，及双槽水斗，台下式制冰机及由餐饮顾问选择的附加 厨房设备以便提供全套服务。 2. At all other suites, a wet bar or pantry with an undercounter refrigerator and stainless steel sink in plastic laminate cabinets and stone or solid surface countertop is required. 在其他套房内，要求有吧台或备餐室，要配备台下式冰箱和带有不锈钢水槽有石质或实心台面的防火板框 柜。 VII. Club Floor Guestroom Upgrades 俱乐部楼层的客房档次升级 A. General 概述 1. Club floor guestrooms, if provided, shall be distinguished from standard guestrooms by services and amenities. Casegoods may be the same as standard guestrooms, but the FF however, handicapped bathrooms may require different dimensions. The material may be th